Follow somebody through
Pick a person and what they are trying to do. You will be signed in as them, on the real screens with the real data, and a bar at the top will say what the next thing is. There is no script: it reads where you have actually got to, so you can wander off and come back.
Participant or family
Their own sessions, medical and payments
Take up a place we have been offeredThe paperwork, the fee, and when they are next on.
Centre coordinator
One centre, and only its people
Give somebody a placeFrom the enquiry that arrived to the offer they accept.
Run a session dayThe horses, the roll, and anything that has gone wrong this morning.
Chase the checks that are running outWorking with Children, first aid, CPR and the rest, before somebody lapses.
Get somebody accredited as a coachThe centre half of the pathway, up to the point RDAV take it.Nobody is part-way through the pathway, so this one starts from the beginning.
Coach
Their own pathway and registration
Coach a session and write it upWho you have, what they need on the day, and what to remember for next week.
See where my accreditation has got toThe thing coaches have historically had no way to find out.
Volunteer
Their own checks, sessions and centres
See when I am next onYour roster, and telling the centre when you cannot make one.
State office
Every centre in Victoria
Move a coach through RDAVThe state half: endorsing, sending to RDA Australia, and what comes back.
Place somebody every centre turned downThe queue only state office can act on, and why each person is in it.
See who is about to lapse, across all 33The question no centre can answer for the state.
11 journeys. Everything they walk through is built and working. Where something is not built, no journey points at it.